Step 1 — We Pick Up From Your Door
When you book your pickup online at ghostlaundry.com or call 424-441-3006, we schedule a driver to come directly to your address. Whether you live in a house in Hialeah, a condo in Aventura, or an apartment building in Queens, we collect your laundry from your door, lobby, or designated pickup spot. Your bag is immediately labeled with your name and order details so it stays identified throughout the entire process.
Step 2 — Sorting Your Laundry
Once your order arrives at our facility, we sort your items carefully. We separate whites from colors, delicates from heavier fabrics, and identify any items that need special attention. Your laundry is always kept completely separate from other customer orders — we never mix orders. This is one of the most important parts of our process and something our customers in Miami, Broward, and New York consistently appreciate.
Step 3 — Washing With Care
We wash your clothes using eco-friendly, skin-safe detergents that clean effectively without harsh chemicals. We select the right water temperature and wash cycle for each load based on the fabric types in your order. Heavy items like towels and bed sheets get a different cycle than lighter everyday clothing. We pay attention to every load because your clothes matter.
Step 4 — Drying
After washing, each load is transferred carefully to the dryer. We use appropriate heat settings to protect your fabrics and ensure everything comes out fresh and completely dry. We never rush the drying process — clothes that are not fully dry before folding end up with a musty smell, and that is never something a Ghost Laundry customer will experience.
Step 5 — Folding Your Clothes
This is where Ghost Laundry really shines. Every item is folded neatly and consistently. T-shirts are folded flat. Pants are creased properly. Socks are matched and paired. Towels are folded in thirds. We take folding seriously because the whole point of a wash and fold service is to hand you back laundry that feels organized and ready to put straight into your drawer or closet.
Step 6 — Packaging and Delivery
Once everything is folded, your order is packed neatly in clean, organized packaging. Your items are labeled and ready for delivery. We schedule delivery back to your address within 24 to 48 hours of pickup. Our driver brings your clean, folded laundry right back to your door — the same door we picked it up from. No trips to a laundromat, no hours of your weekend spent washing and folding.
Ready to Experience the Ghost Laundry Process?
Book your first pickup today. New customers get their first 10 lbs completely free. We serve Miami-Dade, Broward County, Queens, The Bronx, Nassau County, and Long Island.
Frequently Asked Questions
Will my clothes be mixed with other orders?
Never. Every order at Ghost Laundry is labeled and kept completely separate throughout the entire wash, dry, fold, and delivery process.
What detergent do you use?
We use eco-friendly, skin-safe detergents. If you have a preference or sensitivity, contact us before your first order.
How long does the whole process take?
Most orders are completed and delivered back within 24 to 48 hours of pickup.
What if something is missing from my order?
Contact us immediately at 424-441-3006 or sdqnyc@gmail.com and we will resolve it quickly.